Job Role:

The role will support the SAP ERP function by ensuring effective execution of Quality Management (QM) processes. The incumbent will be responsible for maintaining quality data integrity, supporting QA/QC teams, and assisting in inspection and compliance-related activities.

Additionally, the incumbent will be required to work on the following areas:

• Provide first-level support for SAP QM (inspection lots, notifications, user issues)
• Maintain and update quality master data (inspection plans, MICs)
• Support inspection lot processing, results recording, and usage decisions
• Assist in logging, tracking, and closure of quality notifications
• Participate in UAT, regression testing, and documentation preparation
• Generate and validate quality reports and KPIs
• Provide basic training and guidance to QA/QC users

Skills Required

• Basic understanding of SAP QM including:
• Inspection lots (incoming, in-process, final)
• Quality notifications (defects, claims)
• Result recording & usage decisions
• Inspection plans & Master Inspection Characteristics (MICs)
• Basic understanding of QA/QC processes and quality metrics
• MS Excel proficiency (VLOOKUP, pivot tables recommended)
• SAP QM Certification (preferable but not mandatory)

Eligibility Criteria:

• Education: Bachelor's degree in Industrial, Chemical, Mechanical Engineering, Food Sciences, or relevant field (Minimum GPA 3.0), SAP certification is an added advantage.
• Experience: 0–1 year of relevant experience in SAP QM, Quality Assurance, Quality Control, or internships in related areas